Clair Wright

Clair Wright trading as A Social Nature Social Media Marketing

INTRODUCTION  

Welcome to A Social Nature Social Media Marketing’s Privacy Policy.

I respect your privacy and I am committed to protecting your personal data. This privacy policy will inform you as to how I look after your personal data when you visit my website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. You can download a pdf version of the policy here.

1.  IMPORTANT INFORMATION AND WHO i am  

PURPOSE OF THIS PRIVACY POLICY

This privacy policy aims to give you information on how A Social Nature Social Media Marketing collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to my newsletter or take part in a competition.

This website is not intended for children and i do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing notice i may provide on specific occasions when I am collecting or processing personal data about you so that you are fully aware of how and why I am using your data. This privacy policy supplements the other policies or notices and is not intended to override them.

CONTROLLER  

Clair Wright t/a A Social Nature is the controller and responsible for your personal data (collectively referred to as “[A Social Nature ]”, “I”, “me” or “my” in this privacy policy).

I have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

CONTACT DETAILS  

My contact details are set out in table 1 below:

Full name of legal entity

Name or title of data privacy manager

Email Address

Postal Address:

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). I would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact me in the first instance.

CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM me OF CHANGES  

This version was last updated in May 2020.

It is important that the personal data I hold about you is accurate and current. Please keep me informed if your personal data changes during your relationship with me.

THIRD-PARTY LINKS  

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. I do not control these third-party websites and am not responsible for their privacy statements. When you leave my website, i encourage you to read the privacy policy of every website you visit.

2.  THE DATA i COLLECT ABOUT YOU  

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

I may collect, use, store and transfer different kinds of personal data about you which I have grouped together in table 2 below:

I also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, I may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if I combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, I treat the combined data as personal data which will be used in accordance with this privacy policy.

 I do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do I collect any information about criminal convictions and offences.

 IF YOU FAIL TO PROVIDE PERSONAL DATA  

 Where I need to collect personal data by law, or under the terms of a contract I have with you and you fail to provide that data when requested, I may not be able to perform the contract I have or am trying to enter into with you (for example, to provide you with goods or services). In this case, I may have to cancel a product or service you have with me but we will notify you if this is the case at the time.

 3.  HOW IS YOUR PERSONAL DATA COLLECTED?  

 I use different methods to collect data from and about you, as set out in table 3 below:

Automated technologies or interactions

4.  HOW i USE YOUR PERSONAL DATA   

I will only use your personal data when the law allows us to. Most commonly, I will use your personal data in the following circumstances:

•      Where you have consented for me to do so.

•      Where I need to perform the contract I am about to enter into or have entered into with you.

•      Where it is necessary for my legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

•      Where I need to comply with a legal or regulatory obligation

See table 4 below to find out more about the types of lawful basis that I will rely on to process your personal data. 

PURPOSES FOR WHICH i WILL USE YOUR PERSONAL DATA  

I have set out below in table 4 a description of all the ways I plan to use your personal data, and which of the legal bases I rely on to do so. I have also identified what my legitimate interests are where appropriate.

Note that I may process your personal data for more than one lawful ground depending on the specific purpose for which I am using your data. Please contact me via email at clair@asocialnature.co.uk or via the Contact Us page on my website if you need details about the specific legal ground I am relying on to process your personal data where more than one ground has been set out in table 4 below:

MARKETING  

I strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

PROMOTIONAL OFFERS FROM me  

I may use your Identity, Contact, Technical, and Usage Data to form a view on what I think you may want or need, or what may be of interest to you. This is how I decide which products, services and offers may be relevant for you (I call this marketing).

You will receive marketing communications from me if you have requested information from me or purchased goods or services from me or if you provided me with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing. 

THIRD-PARTY MARKETING  

I will get your express opt-in consent before I share your personal data with any company for marketing purposes.

OPTING OUT  

You can ask us or third parties to stop sending you marketing messages at any time by:

• by following the opt-out links on any marketing message sent to you; or

• by contacting us via email at clair@asocialnature.co.uk or via the Contact Us page on my website at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

COOKIES  

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies I use, please see my Cookie Policy.

CHANGE OF PURPOSE  

I will only use your personal data for the purposes for which I collected it, unless I reasonably consider that I need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact me via email at clair@asocialnature.co.uk or via the Contact Us page on my website.

If I need to use your personal data for an unrelated purpose, I will notify you and I will explain the legal basis which allows me to do so. 

Please note that I may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5.  DISCLOSURES OF YOUR PERSONAL DATA  

I may have to share your personal data with the parties set out in table 5 below for the purposes set out in the table in paragraph 4 above.

I may also share your personal data with third parties to whom I may choose to sell, transfer, or merge parts of my business or my assets. Alternatively, I may seek to acquire other businesses or merge with them. If a change happens to my business, then the new owners may use your personal data in the same way as set out in this privacy policy.

I require all third parties to respect the security of your personal data and to treat it in accordance with the law. I do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with my instructions.

6. INTERNATIONAL TRANSFERS

I do not transfer your personal data outside the European Economic Area (EEA).]

7. DATA SECURITY

I have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, I limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on my instructions and they are subject to a duty of confidentiality.

I have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where I am legally required to do so.

8. DATA RETENTION

HOW LONG WILL YOU USE MY PERSONAL DATA FOR?

I will only retain your personal data for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, I consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which I process your personal data and whether I can achieve those purposes through other means, and the applicable legal requirements.

By law I have to keep basic information about my customers (including Contact, Identity, Financial and Transaction Data) for six (6) years after they cease being customers for tax purposes.

In some circumstances you can ask me to delete your data: see clause 9.3 below regarding Request Erasure below for further information.

In some circumstances me may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case I may use this information indefinitely without further notice to you.

9. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please see below to find out more about these rights:

9.1. Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data I hold about you and to check that I am lawfully processing it.

9.2. Request correction of your personal data that I hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though I may need to verify the accuracy of the new data you provide to us.

9.3. Request erasure of your personal data - this enables you to ask me to delete or remove personal data where there is no good reason for me continuing to process it. You also have the right to ask me to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where I may have processed your information unlawfully or where I am required to erase your personal data to comply with local law. Note, however, that I may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

9.4. Object to processing of your personal data where I am relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where I am processing your personal data for direct marketing purposes. In some cases, I may demonstrate that I have compelling legitimate grounds to process your information which override your rights and freedoms.

9.5. Request restriction of processing your personal data - this enables you to ask me to suspend the processing of your personal data in the following scenarios: (a) if you want me to establish the data’s accuracy; (b) where my use of the data is unlawful but you do not want me to erase it; (c) where you need me to hold the data even if I no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to my use of your data but I need to verify whether I have overriding legitimate grounds to use it.

9.6. Request transfer of your personal data to you or to a third party. I will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for me to use or where I used the information to perform a contract with you.

9.7. Right to withdraw consent at any time where I am relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, I may not be able to provide certain products or services to you. I will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us via email at clair@asocialnature.co.uk or via the Contact Us page on our website.

NO FEE USUALLY REQUIRED

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, I may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, I may refuse to comply with your request in these circumstances.

WHAT i MAY NEED FROM YOU

i may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. I may also contact you to ask you for further information in relation to your request to speed up my response.

TIME LIMIT TO RESPOND

I try to respond to all legitimate requests within one month. Occasionally it may take me longer than a month if your request is particularly complex or you have made a number of requests. In this case, I will notify you and keep you updated.